Delivery Information

UK standard delivery is FREE across all orders and takes 2-3 days.

If you would like a faster service please contact us on info@silksofcheltenham.co.uk

International deliveries are charged at £9.99, but charges can vary depending on country and weight, and usually take up to 7 days. Southern Ireland & Europe take 2-4 days and the Rest of the World 4- 7 days, but can be dependent on domestic postal services for the particular country.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

11 The Courtyard, Montpellier,
Cheltenham, GL50 1SR

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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About Silks of Cheltenham

Style Without Compromise

Welcome to the the exquisite boutique ‘Silks of Cheltenham’ — now in its 33rd year of being a recognised and respected name (or to many ‘an institution’) in the Cheltenham region for the past years.

The boutique enjoys serving a wide range of clientele from all over the country, welcoming those who choose Silks of Cheltenham over and above the busy chaos of city centre shopping.

In September 2019, Kerry Taylor became the our new owner — Kerry has always had a passion for fine clothing and believes every woman should have the opportunity to feel and look amazing not just for those special occasions but every day.

Kerry’s ethos and number one priority in the boutique is to provide an outstanding service by taking the time to fully understand her ladies requirements for their special occasion

Whether it’s the mother of the bride or groom, cruising, wedding guest or a day at the races. Each occasion is unique so in turn each client is unique.

There is something for everyone.

Silks of Cheltenham offers a quality selection of exclusive designer ladies wear ranging from special occasion, the races, mother of the bride and groom outfits, weddings guest to everyday wear. We stock leading designers from Ronald Joyce, Luis Civit, Condici, Linea Raffilli to name but a few. Our sizes start from a size 6 up to a 30. There is something for everyone.

A special shopping experience is waiting for you either at our Cheltenham store, or one of our special events, where you will receive personal service, or right here, online.